Background
Your Mindbody account balance shows whether you currently have credit available to use for purchases or if you owe a payment (for example, from a failed auto payment). Checking your balance is simple and only takes a moment. By keeping an eye on it, you’ll know whether you can use your credit for drop-in classes, memberships, or other products—or whether you need to make a payment to clear a negative balance.
The account balance does not show if you have unpaid classes. It only shows if something has been paid by debiting your account, or if you have added funds to your account.
Steps
Log in to your account on our Mindbody website
Go to the My Info tab
Click on the Account submenu
Scroll down to the Account Information section (if your account balance is $0.00, you will not see this section)
Your account balance is displayed at the bottom of this section