Cancel or reschedule a class booking

If you have booked a class but can't attend, you can cancel it. Cancellations are either:

• Early cancel: You have up to 1 hour before a class starts to cancel the class if you would like the credit for the class to go back to your Mindbody account to be used at a later date (before the pass expires)

• Late Cancel: If you cancel less than 1 hour before the class starts, the class credit will be forfeit.

Even if your cancellation is a 'late cancel', please do cancel if you can't attend, as sometimes there are other people on the wait list who would like to be able to take your place.

You can reschedule the class by booking into another class on our schedule (as long as it is at least 1 hour before the class starts).

If you miss the1 hour window, you can Sign In using the tablet on reception when you arrive at the studio.

Be aware though, that:

• if you are not booked in advance, and the class is cancelled for some reason, we won't know to let you know.

• if the class is full you won't be able to attend.